Throughout my job-shadow marathon I have encountered many receptionists—in dental offices, newspaper offices, an accounting office, two city halls, business offices, and more. During my visits to these offices I also had the opportunity to ask questions to secretaries and spend time with them when my professionals were in confidential meetings.
In the dental offices I visited, both receptionists were dental assistants-turned-secretaries. Both used to be in the operating room but decided they wanted a change and became receptionists. They both love the administration side of the business and enjoy sitting with a computer, talking to patients, making sure the office is running smoothly. I guess this would be a nice change from being in the operating room all day.
Another receptionist I spent some time with was at an accounting office. Basically she books appointments and greets you when you enter the office. She says she usually offers a drink and is responsible for entertaining the guests while they wait.
Although being a receptionist seems like an easy job, a receptionist is the first impression many visitors have when entering an office. A possible client or an investor is important to impress so receptionists have to be presentable and impressive.